For AOS Furniture Supplies or items shipped directly from the manufacturer, a 35% restocking fee applies, with a minimum charge of £25 +VAT. For Workwear Supplies, the restocking fee is 25%, with a minimum charge of £5.95 +VAT. All returned goods must be unused, unassembled, and in their original packaging. Business machines and electrical items can only be returned if the packaging is unopened. Additional terms apply to dated products please refer to our full returns information for details.